EZ News
E-Z Rent-A-Car is now open at the Las Vegas Airport! All Corporate Airport Locations are now open 24/7! E-Z Rent-A-Car is the Best Value in Car Rental!

Monterrey Mexico Policies and Procedures


Pickup/Shuttle Information
  • • For further assistance or directions, please call locally at 01800 216 7700 (in Mexico only).
  • • Upon arrival look for your E-Z Rent a Car representative, outside after clearing customs. He/she will be looking for you.

CANCELLATIONS
Cancellations and No Show   You can cancel your reservation online or by calling us, you will just need your confirmaiton number.

There is no charge to cancel your reservation.

EQUIPMENT
Baby Seat   Child safety seats are available for $10 USD per day.

GAS
Fuel Options   Returning the vehicle with less than the amount of fuel than was received will result in a charge per gallon double the current market value.

GEOGRAPHIC
Geographical Limitations   Driving throughout Mexico is allowed, but the vehicle cannot cross into other countries.
Mileage Cap   No mileage cap is currently in place, but can be applied in special circumstances.

INSURANCE
Accepting Coverage   
  • There are different kinds of insurance that protect you in different ways. Please ask for clarification on the specific insurance at the rental counter.
  • BLI (Basic Liability Insurance) is included with your base rental rate at no additional charge. BLI provides 25,000 MXN coverage. For additional coverage, it is suggested to include SLI (Supplemental Liability Insurance), which increases the coverage to 500,000 MXN with no deductible for $14.99 USD per day. If SLI is declined a deposit of $10,000 USD will be held on the renters credit card for the duration of the rental. If SLI is accepted, a deposit of $1,000 USD will be held on the renters credit card for the duration of the rental. If the customer accepts LDW (which includes BLI, SLI and CDW with no deductible) a deposit of 1,000 USD will be held.


LOCAL RENTERS
Local Renters   Please contact us for more information concerning Local Renters.

ONE WAY
Drop Charge   
  • This fee is assessed for renting a car at one rental location and returning it to a different rental location.
  • The cost of this fee varies depending on drop location and time of year.


PAYMENT
Credit Cards Accepted   Credit cards are required to rent a vehicle.
The following credit card types are accepted:
  • American Express
  • MasterCard
  • Visa


RESERVATIONS
Confirmation Number   
  • Your confirmation number is the number that you are given once your reservation has been confirmed. This number can be used to gain access to your reservation information, including your rates, or your rental information once you have picked up the vehicle.

Delivery   Vehicles can be delivered to local hotels and other places, but cannot be delivered to home/business addresses, please contact the location directly to set up delivery.
Guarantee   
  • Your reservation guarantees a car at the rate, date and time (pickup and dropoff) that you reserved it for. It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date or date range.

Min and Max Rental Length   
  • The maximum rental length is 28 days, while the minimum rental length is 1 day. Rates are calculated based on a 24 hour clock, once this clock has gone past the 24 hour period, another day will be charged.

Rates Offered   
  • We offer weekly and daily rates. The shortest amount of time that a vehicle can be rented for is 1 day. We do not offer hourly or weekend rates at this time.


RULES
Additional Driver   Any person applying to be listed as an additional driver on a qualified rental agreement must have a valid driver license and must be 25 years old.
Deposit   A deposit of at least 10% of the value of the rental car is required on the credit card used to rent the vehicle.
Drivers License   A valid driving license is required to rent a vehicle. You can use your the driver license from your country as long as it has a photo.
Modifications   
  • We hold the ability to change these posted policies and procedures at any time.

Underage   
  • Renters age 21-24 will be subject to a 20.00/day + tax USD underage surcharge. A deposit of 2,000.00 USD will be charged at time of pick up. CDW deductible is 15% of the value of the vehicle and LDW is not available to underage renters.


TAXES/FEES
Disclaimer   
  • Only those taxes and fees which appear in the estimated total of the reservation and/or the rental agreement are applicable for a specific location. The base rate of the rental is guaranteed for the dates and times of the reservation, but taxes and fees may be changed by a governing authority prior to arrival at the rental counter. Any changes to the taxes and/or fees will be shown on the rental agreement at the opening of the rental agreement. Adding additional optional charges such as upgrades, GPS rentals, etc. at the rental counter may effect the amounts of the applicable taxes and fees.

Sales Tax   
  • This is the sales tax for the state, county and city fees.