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ADDITIONAL DRIVER
Must show valid driver's license.
Additional driver fee required if the additional driver is not a family member.
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ADVANCE BOOKING REQUIREMENT
A 24-hour advance reservation is required to guarantee rates,
otherwise you must call us at
800-277-5171.
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AGE REQUIREMENT
Must be at least 21 years of age or, in limited cases, the minimum age is 18. Rates higher for renters under age 25.
Military/Government on official orders renting at government rate: 18 years old.
Must show valid driver's license.
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AIRLINE TICKET REQUIREMENT
When renting a car on cash basis, an airline ticket is required. When
you are picking up your vehicle. The current airline ticket, boarding
pass or airline confirmation number to or from city of rental must be
presented to the rental agent at time of rental or higher rates may
apply.
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AIRPORT FEES
Orlando International airport imposes a fee on rental car transactions
which applies if the customer exits the airport using the shuttle bus.
E-Z Rent-A-Car collects this fee from our customers and remits the
entire amount collected to the airport. The amount of the fee is 8.7%
of the rental agreement charges, this charge will appear as a separate
item entitled "Arpt. Fee" in the pre-calculation of charges set forth
in your Rental Agreement.
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E-Z RENT-A-CAR CORPORATE ADDRESS
E-Z Rent-A-Car
P.O. BOX 621686
Orlando, FL 32862-1686
Ph#: 800-277-5171
E-Mail: corporate@rentunited.com
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AUXILIARY EQUIPMENT
Hitches, trailers, boats, handicapped equipment, and chains cannot be attached to an E-Z Rent-A-Car car except when provided by E-Z Rent-A-Car.
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BLACKOUT DATES
Dates when certain special rates are not available or certificates cannot be used.
Normally during holidays and peak-rental times of the year.
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CAR CATEGORY
Classification of cars in the fleet based on size and number of doors.
All cars are priced, booked and controlled by car category, not by car make or model.
Click here to see your choices.
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CAR TYPES
| Economy Car - |
Geo Metro or similar |
| Compact Car - |
Nissan Sentra or similar |
| Intermediate (Mid Size)- |
Dodge Stratus or similar |
| Convertible - |
Pontiac Sunbird or similar |
| Luxury Car - |
Cadillac Sedan DeVille or similar |
| Sport Utility Vehicle - |
Chevy Blazer or similar |
| Minivan - |
Chevy Venture or similar |
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CASH DEPOSIT
Qualifying renters who do not have a credit card must leave a cash deposit for their rental. All cash rentals, including prepayments, and the like:
$100/day, with a maximum of $300/week will be collected in addition to the pre-calculated rental charges. When the rental car is returned in
accordance with the rental terms and conditions, the cash deposit will be refunded.
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CASH, RENTING WITH
Customer must meet E-Z Rent-A-Car's requirements for renting a car without a credit card.
Advance reservation required (walk-up customers cannot rent for cash).
Valid driver's license (See "Driver's License" and "Driver's License Eligibility" for details).
At least 21 years old (If an insurance company pays for your rental, or on
military/government business with papers, 18 years old).
Return airline or train ticket (See "Airline Ticket Requirement" for details).
Verifiable phone number in name of renter.
Verifiable employment.
Cash deposit in addition to cost of rental. (See "Cash Deposit" for details)
Passport required for non-U.S. citizens.
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CHANGE OF EQUIPMENT (UPGRADES)
If you choose to rent a larger car than reserved, an additional cost per day determined at the time of rental is billed for the larger car.
If reserved car category is not available, you receive next higher available car category at no additional cost.
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CHECK-IN DAYS
Days the car is in use, or "on the road".
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CHILD SAFETY SEAT/INFANT SEAT
Safety-approved for infants and toddlers that weigh up to 40 lbs.
Availability and daily rental rate are guaranteed when you reserve
the child safety seat with your E-Z Rent-A-Car vehicle in the
U.S. (See the "Special Equipment" section when making your
reservation on line.)
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COLLISION DAMAGE WAIVER (CDW)
An option, that if purchased at an additional charge per day, eliminates responsibility
for damage to or loss of a E-Z Rent-A-Car car as long as terms of the rental agreement
have not been violated. Collision Damage Waiver is NOT insurance. Prices vary by car
class and age of the driver. Protection applies so long as terms of the rental agreement
have not been violated Please refer to the rental agreement, rental jacket, and any
underlying policies for the full terms and conditions.
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CONFIRMATION NUMBER
Also known as a reservation number, this number provides a guarantee for a certain car category for a specific rate on a specific date at our rental location.
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CONVENTION RATES
Minimum of 5 rentals per function.
Rates quoted and guaranteed for up to 3 months.
One complimentary car for every 10 cars reserved.
Please E-Mail us for Groups and Conventions Sales.
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CORPORATE RATE PROGRAM
- Earn frequent traveler benefits with E-Z Rent-A-Car.
- No charges for additional drivers.
- No additional charges for under age 25 drivers (contracted accounts only).
- Weekly rates equal to 6 times the daily rate.
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CREDIT CARDS
Renter's name must match name on card.
Signature on back must match name imprinted on card.
- American Express
- Carte Blanche
- Diner's Club
- Discover Card
- MasterCard
- Optima
- Discover
- Visa
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CREDIT POLICIES
Account application must be attained and filled
After Credit Application is processed, the
Accounts Receivable Department will determine
amount of cash deposit
or Letter of Credit to be issued by account's bank.
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DAILY RATES
Apply to all rentals less than five days (99 hours). E-Z Rent-A-Car starts counting a rental day at the time of rental with one day being up to a 24-hour period of time.
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DEPOSITS
Cash or credit card is required when renting an E-Z Rent-A-Car car.
(See "Cash Deposit" for amount of deposit).
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DRIVER'S LICENSE
Valid U.S. or International Driver License required and must be "in hand".
No Learner Permits accepted.
No photo-copies accepted.
Temporary licenses accepted only if for change of residence or replacement of
lost or stolen license.
If no photo, description should match renter.
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DRIVER'S LICENSE ELIGIBILITY
Rental may be subject to a verification of your driving record, including,
but not limited to, verification to determine whether your license is
suspended, revoked or expired. All renters/drivers are subject to having their
driving records and licenses checked. If a renter/driver does not meet the
applicable rental requirements, including the guidelines for drivers licenses
and driving records, they may be denied a rental. E-Z Rent-A-Car is not
responsible for the failure of any renter/driver to qualify for a rental
under these requirements or guidelines.
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DROP CHARGE
Also called an "Inter-City Fee".
Fee assessed for renting a car in one rental location and returning the car to another
Varies with rental location and time of year.
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EMERGENCY ROAD SERVICE
E-Z Rent-A-Car customers in need of emergency road service
in Orlando can now call 407-538-8441 for help.
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EXTRA DAYS
Daily charges in excess of a weekly rental.
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FUEL POLICIES/CHARGES
The basic rental rate you pay does not include the cost for fuel. There are two fuel
options, both starting with a full tank of fuel in your car at the time of rental.
- You can return the car with a full tank of fuel and pay only what it costs you
to refill the tank at a local gas station. If not full on return, you pay United
Auto Rental for refueling.
- You have the option to pay E-Z Rent-A-Car at start of rental for fuel at
price consistent with local full service pump prices (plus any taxes that apply)
and return the car with an empty tank. No refunds for unused fuel.
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HANDICAP/HAND CONTROL - EQUIPPED VEHICLES
Hand control-equipped vehicles are available for rental at E-Z Rent-A-Car for
handicapped customers. These cars must be requested in advance by calling
800-277-5171
(See also "Special Equipment").
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INCLUSIVE RATE
Rental rate including basic time, mileage, and the
"Collision Damage Waiver"
(features and benefits can change).
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INTER-CITY FEE
Also called "Drop Charge"
Fee assessed for renting a car in one rental location and returning the car to another rental location.
Varies with rental location and time of year.
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LATE CHARGES
E-Z Rent-A-Car calculates rates based on a 24-hour period. Your rate will be calculated based on the return time you agreed to when picking up the car. If you do not bring back the car on time, you may incur a late charge.
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LIABILITY COVERAGE REQUIREMENTS
E-Z Rent-A-Car provides minimum state financial liability coverage in Florida. This coverage may only be applicable if your personal auto policy provides no coverage or inadequate coverage.
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LICENSE REQUIREMENTS
See "Driver's License".
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MAXIMUM RENTAL PERIOD
On the 28th day, renter must return to rental location to request a new rental agreement for additional period of time. New agreement is subject to availability.
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MECHANICAL ACCIDENTS AND PROBLEMS
E-Z Rent-A-Car customers in need of emergency road service in Florida should call 800-277-5171 for help. All accidents must be reported to the police and an accident report completed.
You must also notify E-Z Rent-A-Car within 24 hours of the accident, and you will likely be required to complete another accident report for E-Z Rent-A-Car's records and your own.
This report is for both parties' protection, and is particularly important if you have purchased a waiver of damage. Be aware that statements you make may be made a permanent part of the
accident report. Remember to be truthful and accurate as your statements may be used in legal claims. Once you complete the accident report, you should be able to continue your trip. Be
sure to save all original receipts stating the reason for purchase of parts or labor, and the amounts.
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MILITARY/GOVERNMENT RATE
- Must show official orders or government issued American Express / credit card.
- Cash deposit waived in lieu of official orders.
- Additional driver fee waived.
- The minimum age for rental is 18.
- No underage driver charge.
- CDW included in rate.
- Regular cash or credit card required (See "Cash Deposit").
- Normal rental requirements must be met (See "Rental Qualifications").
- Must show military/government I.D. for rate.
- Minimum age to rent is 21.
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MINIMUM RENTAL
Any rental of less than 24 hours will be charged a full day's rate.
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NO-SHOW
E-Z Rent-A-Car charges a fee on the customer's credit card
for vehicles that are reserved but not rented, if the reservation
was not canceled within 24 hours of anticipated arrival.
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OPTIONAL EQUIPMENT
Hitches, trailers, boats, handicapped driver equipment, and chains
cannot be attached to an E-Z Rent-A-Car rental vehicle except
where provided by E-Z Rent-A-Car.
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OVERTIME
Rates are calculated on 24-hour periods.
Cars returned after the agreed upon date and time but no more than
three hours after the pre calculated return date and time will be
charged an additional per-hour rate. Cars returned over three hours
later than the pre calculated return date and time will be charged
the full daily rate or extra day rate depending on the length of rental.
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PARK AND FLY
"Park and fly" is offered at E-Z Rent-A-Car location, whereby
the customer may leave his/her personal vehicle at our location
for a daily charge and take the shuttle bus to and from the
airport.
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PICK-UP AT AIRPORT
Shuttle bus service is offered at Orlando location.
Bus service shuttles passengers between airport and United Auto
Rental office. Look for designated pick-up area; buses may not
be permitted to stop at all curbside points.
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PRIMARY RENTER
Driver listed first on the rental agreement.
This person will pay for and be responsible for the United Auto
Rental vehicle.
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PROTECTION OPTIONS
As a renter, you have several options to protect yourself in case of accident,
loss or damage to the vehicle.
- Relying on your own insurance policy on your personal vehicle.
Some auto insurance policies cover rental car losses. However,
coverage may vary. Be sure to check with your insurance agent
before you travel to determine rental car damage and loss coverage
and restrictions under your own insurance. There are some states that
require auto insurance providers to cover their policy holders for damage
to rental cars.
- Relying on your personal credit card.
Some bank credit cards offer primary protection,
in which case the card company will pay all damage or loss and not use your insurance
policy. Most bank credit cards and charge cards offer secondary insurance protection.
Secondary insurance protection provides benefits that cover any damage or loss not covered
by the limits of your insurance policy. Be sure to verify what your credit card company
will and will not cover. Never assume you are protected without getting the facts.
Be aware that a Collision Damage Waiver (CDW), also called a "Loss Damage Waiver",
from the car rental company is not insurance
(See "Collision Damage Waiver", for details).
It is an agreement between the car rental company and the renter that means
that the company will not hold the renter responsible for accidental damage or loss
and will pay for all costs itself unless the renter violates the terms of the rental
agreement. Companies impose a daily charge for CDW. These charges range from $4.50 per
day to as much as $22 per day. CDW is an optional charge. Liability insurance, not CDW,
covers the driver against claims by others for bodily injury and property damage up to a
specific limit.
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REFUNDS
If a renter plans to pay in cash, United Auto credits the renter's credit card at the
time the car is returned. If a renter has paid a
cash deposit rather than using a credit
card, the balance remaining (after charges are deducted from the deposit) is refunded
at the end of the rental.
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RENTAL AGREEMENT
"Contract" between E-Z Rent-A-Car and the renter.
Requires the renter's signature and lists total charges and conditions of rental.
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RENTAL QUALIFICATIONS
You must have a valid driver's license issued by the state in which you reside.
You must be 21 years of age (or, in some limited cases, 18 years of age).
Prefer payment by valid major credit card in your own name.
If you intend to pay by cash, you must have a
return airline ticket,
a verifiable home phone number in your name, proof of employment, and post
a cash deposit
in addition to prepaying all rental charges.
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RESERVATION
Confirmation of a vehicle which is reserved for a customer at a particular
location, on a specified date, at an agreed upon price. Cars are reserved
by rate code/car category.
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RESPONSIBILITY FOR RENTAL VEHICLES
E-Z Rent-A-Car holds the renter responsible for the safe return
of the rental car in the same condition as it was rented, except for
normal wear and tear. Unless prohibited by state law, a renter may be
held responsible for all damages, including loss of use, should the
vehicle be damaged in an accident, stolen or vandalized. This is the
case regardless of fault. Whether or not you caused the accident, you
may be asked to pay for the damage up to and including the total cost
of replacing the vehicle in case of a total wreck or loss. Be sure any
estimated damage to the car has been recorded properly before you leave
the rental facility.
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RETURNING YOUR CAR
Give yourself ample time to return your car. While we pride
ourselves on expediting the return, you may still need a few
moments. Your car should be checked for damage at the time of
return both by you and our return agent. If there is damage,
you may be required to fill out a damage report. Make sure
you take a copy of the damage report with you for any insurance
and/or credit card reimbursement procedures.
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SENIORS
E-Z Rent-A-Car offers great rates for those 50 years of age
and older.
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SHUTTLE BUS SERVICE
Shuttle service is offered at E-Z Rent-A-Car.
Bus service shuttles passengers between the airport
and E-Z Rent-A-Car location.
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SPECIALTY VEHICLE
Vehicle with special features such as a convertible, 4-wheel drive,
Mini Van or some luxury vehicles.
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SPECIAL EQUIPMENT
Baby seats, car phones, cars equipped for persons with disabilities
and ski rack or luggage racks are generally available. Please notify
us when you make your reservation. The cost, if any, is usually added
to the cost of your final rental bill
(See also "Handicap/Hand Control Equipped Vehicles").
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TAXES
Local sales taxes and other taxes vary according to locations.
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TELEPHONE NUMBERS
Toll Free Number: 800-277-5171
Orlando: 407-850-0607
Atlanta: 404-761-4999
Miami: 305-635-3230
Tampa: 813-353-4096
Dallas: 972-574-3360
I-Drive: 407-352-5544
Kissimmee: 407-397-1805
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UPGRADE
Any car category higher than the one reserved.
Offered at time of rental depending on car availability (additional
charge may apply). Free for the next higher car category if your
reserved car is not available.
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WALK-UP/WALK-IN
Renter who does not have a confirmed reservation prior to renting car.
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WEEKEND RATES
Must pick up car no earlier than noon on Thursday and return by noon or earlier on the following Monday or normal daily rates apply.
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WEEKLY RATES
Rentals of 5-7 days.
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ADDITIONAL CHARGES
These are the charges above and beyond your rental rate. These are standard charges imposed by all rental car companies in the State of Florida.
| Fee | Amount |
| Florida Surcharge Tax | $2.05 per day |
| Airport Fee | 8% of the amount of rental |
| Sales Tax | 6% of the amount of rental |
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